The 3 human needs that drive employee engagement

According to The Massachusetts Institute of Technology, money isn’t necessarily the main motivator when it comes to being happy at work. Sure, it’s important and it forms part of the mix, but research shows that employees want appreciation and to be owners of their own destiny.

Optymyse Now Available with ShoreTel Connect Contact Center

SJS Solutions, focused on transforming the way information flows within contact centers, have successfully developed, tested and deployed their visual communications solution Optymyse on the ShoreTel Connect™ solution.

Remego and SJS Solutions Deliver Best in Class

Remego and SJS Solutions Deliver Best in Class Contact Centre Visuals for South East Asia’s Largest Bank Remego, an Information Technology Consulting Services company that specializes in delivering business communication solutions in Asia, has delivered a best in class contact center optimization solution

Discovering the Hidden Value of Your Digital Wallboards

Discovering the hidden value of your digital wallboard is worth its weight in gold, when you take a few, clarifying steps to integrate them into your contact center culture.