Monthly Archives: December 2015

16 Dec 2015

Enhancing Your Employee Engagement Strategy In The Contact Center – free white paper

2016-10-19T14:32:40+00:00 December 16th, 2015|

Introduction Companies spend over $720 million each year on employee engagement1, and that’s projected to rise to over $1.5 billion. So why is employee engagement at a record low? In August this year, Ofcom2 published their 2015 communications report, ‘The Communications Market 2015’ which included in its findings that the UK is now a ‘smartphone

15 Dec 2015

Six Tips for giving customers a happy 2016

2016-10-19T14:32:59+00:00 December 15th, 2015|

1. Deploy technology that works Choosing technology which supports the customer experience helps create positive outcomes for both agents and customers. The easier it is for customer service agents to do a good job the more likely they are to be satisfied to stay with your organisation and the lower your training and recruitment costs

11 Dec 2015

SJS Solutions are looking for a part-time Digital Marketing Assistant

2016-10-19T14:33:09+00:00 December 11th, 2015|

SJS Solutions are looking for a part-time Digital Marketing Assistant to work at our offices in Liscard, Merseyside. The successful candidate must have a desire to help organisations to use SJS products to improve employee engagement, environments and internal communication through the use of dynamic visual communications solutions developed by SJS Solutions. As well as

1 Dec 2015

SJS Solutions Expands Its Reach with New Data Connectors

2016-10-19T14:33:19+00:00 December 1st, 2015|

SJS Solutions Expands Its Reach with New Data Connectors To Provide a Complete Real-Time Visual Communication Solution for Contact Centers. Aldermaston, UK – 30 November 2015:  SJS Solutions, a global leader in visual communications products for the contact center market, has expanded it’s reach with new data connectors for Zendesk, Kayako, Cisco Unified Contact Center