Monthly Archives: September 2017

25 Sep 2017

Contact Centre Solutions – How far do you need to go?

2017-09-25T16:20:45+00:00 September 25th, 2017|

Last week I was asked to present “The Art of Selling to Contact Centre Manager” to a group of senior sales people who sell UC, Telecoms, Collaboration and Contact Centre solutions for one of the leading manufacturers. Nothing new there then? Except on this occasion I was surprised

18 Sep 2017

Cisco Contact Centers Just Got Sexier!

2017-09-18T13:47:43+00:00 September 18th, 2017|

In the last few months we’ve successfully deployed Optymyse at both UCCE and UCCX sites and we’re delighted with the results. The end of traditional call handling metric wallboard’s is coming! more and more of you are realising that agents want more from your visual communications solutions.