Monthly Archives: October 2017

16 Oct 2017

ShoreTel Connect Contact Centers Never Looked This Good

2017-10-16T10:52:07+00:00 October 16th, 2017|

It’s over a year since we deployed Optymyse Advanced Wallboard Technology on ShoreTel Connect Cloud, and it was not without its challenges, but I am pleased to say all customers are now happily enjoying engaging, professional wallboard’s and more and more ShoreTel Connect customers, especially those who understand

9 Oct 2017

Genesys Contact Centres never looked so good

2017-10-09T14:10:52+00:00 October 9th, 2017|

In recent months we’ve partnered with experts in all things Genesys, the outcome of this partnership is that Genesys customers can now experience the very best in contact centre wallboard technology at a fraction of the cost, usually associated with these levels of flexibility and scalability.

2 Oct 2017

Avaya Contact Centers never looked so good

2017-10-02T10:34:03+00:00 October 2nd, 2017|

It’s been 9 years since SJS deployed Optymyse on an Avaya contact center platform, since that time we’ve had the pleasure of helping many large organisations improve the lives of their agents. But I’m concerned that as Avaya technology moves ever forwards, the main wallboard’s remain the same.