Sarah Brady 2018-02-26T16:24:52+00:00 February 26th, 2018|
Employee Satisfaction is driven by many things, Engagement being one of the key drivers, but what can you expect in return for more focus on your employees and less focus towards your customers…. Did I just write that, yes LESS customer focus.
Sarah Brady 2018-02-12T14:11:17+00:00 February 12th, 2018|
By now most people are aware that organisations with high levels of employee engagement are enjoying 10% higher customer ratings, 22% higher profitability, and 21% better productivity, that’s according to a huge study by Gallup plus a big serving of common sense, but how can you start to