ian.kaney

About ian.kaney

This author has not yet filled in any details.
So far ian.kaney has created 58 blog entries.
16 Mar 2015

ShoreTelOne Partners Conference

2016-10-19T14:40:27+00:00 March 16th, 2015|

Next month SJS Solutions presents a brand new range of Digital Display and Visual Communications Technology at the ShoreTel One Partner Conference in Orlando, FL.     It’s been 2 years since Unified Communications and Contact Center Technology Company ShoreTel hosted a partner conference in the USA. This year’s event promises to be the largest

6 Mar 2015

Visibility provides clarity & direction to all.

2016-10-19T14:41:00+00:00 March 6th, 2015|

When agents have one expectation and leadership has another, it is a recipe for attrition. Most companies do not give their agents adequate visibility of their performance and it is said that 74% of call center staff think they have poor tools for the job. Many of them express the frustrations that arise from limited

4 Mar 2015

The 2nd biggest healthcare IT provider in the UK, In Practice Systems (INPS) improve customer care standards by implementing SJS Solutions Optymyse™ Digital Display Solution.

2016-10-19T14:41:10+00:00 March 4th, 2015|

March 2015, London, UK Visual Communications and Contact Centre Optimisation experts SJS Solutions have deployed their best in breed visual communications solution enhancing the INPS contact centre environment and support INPS’ agents in the delivery of customer excellence. When INPS and SJS Solutions started working together INPS had already experienced the benefits of wallboards installed

26 Feb 2015

Visual communication Psychology

2016-10-19T14:41:19+00:00 February 26th, 2015|

Psychologist Albert Mehrabian demonstrated that 93% of communication is nonverbal. Studies find that the human brain deciphers image elements simultaneously, while language is decoded in a linear, sequential manner taking more time to process. Our minds react differently to visual stimuli. People learn and retain information that is presented to them visually much better than

25 Feb 2015

Flexnet Australia joins forces with SJS Solutions to deliver contact centre upgrade at Glen Eira City Council.

2016-10-19T14:41:31+00:00 February 25th, 2015|

Glen Eira City Council located in the south-eastern suburbs of Melbourne, Australia provide public services to many of Melbourne’s leafy inner suburbs. The front line of the councils community engagement is their Customer Service Centre located in Caulfield which came under review during a recent PBX tender process. After several months of negotiation, ShoreTel partner

19 Feb 2015

SJS Solution’s revenue jumps 50% and profits double as new digital display solutions hit the market.

2016-10-19T14:41:41+00:00 February 19th, 2015|

2014 was a record year for digital display and visual communications experts SJS Solutions headquartered in the United Kingdom with offices in North America. http://www.sjssolutions.com/free-trial/ After investing heavily in the development of a new digital display suite focussed on the needs of call and contact centres, consisting of large TV screen wallboard functionality, a brand new

6 Feb 2015

Wakey wakey it is time to shine!

2016-10-19T14:41:51+00:00 February 6th, 2015|

Bored and unengaged personnel deliver dull and uninteresting transactions which have zero impact on your prospects and customers. Give your agents a lift with quality visual communications. Inject some fun into their environment; create a buzz, post birthdays, news, events & more. Reinforce your brand and connect with your teams. http://www.sjssolutions.com/free-trial/

5 Feb 2015

SJS Solutions Prepares launch of Visual Communications Solution

2016-10-19T14:42:02+00:00 February 5th, 2015|

SJS Solutions Executives said the company is just weeks away from launching a new platform which is based on their current best in breed enterprise solution known as Optymyse4.2. SJS Solution’s new platform is designed to enable businesses to enjoy digital signage grade visuals in the cloud, on-premise or via hybrid deployment for a fraction

2 Feb 2015

Are your agents BORED?

2016-10-19T14:42:12+00:00 February 2nd, 2015|

Awake your agents, sales teams and support staff from their BOREDOM, excite them with high impact engaging, motivational visual communications. Take a look at some of our creations: http://www.youtube.com/sjssolutionsltd Give personnel access to the latest professional, branded communication tools optimized for TV screens, desktops & mobile devices. FREE 14 day trial. http://www.sjssolutions.com/free-trial/