sarah.brady

About Sarah Brady

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So far Sarah Brady has created 42 blog entries.
21 May 2018

Sorry, I can’t hear you over the Bubble Wrap

2018-05-21T12:22:20+00:00 May 21st, 2018|

One Employee Engagement and Performance Management company recently published a blog telling us to cover the boardroom with bubble wrap and invite employees in to de-stress. Unfortunately, this would not work in a call or contact centre, because your agents are….well…”working”