sarah.brady

About Sarah Brady

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So far Sarah Brady has created 32 blog entries.
13 Apr 2017

Is your tech unintentionally causing employees to leave?

2017-05-10T12:54:06+00:00 April 13th, 2017|

There are so many ways an organisation could be unintentionally driving good employees out the door. No matter what type of team you manage one thing is for certain; don’t align tech with employee needs and you’ll struggle to increase employee satisfaction. If we take how call center and contact

12 Apr 2017

Valuable enhancements to ShoreTel CONNECT Cloud Contact Centre Solutions

2017-04-12T14:13:10+00:00 April 12th, 2017|

Since 2009 Contact Centre Optimisation experts and developers of Optymyse Wallboard software have been helping ShoreTel customers improve their Contact Centre environments, more recently they have developed their product to connect seamlessly to ShoreTel’s new Connect Cloud platform