Customer Service is the key reason why your customers choose you over traditional banks.
It’s been proven that agent satisfaction and loyalty have a direct influence on customer satisfaction and loyalty. Add that to the fact that you have more of an influence over your agents than you do your customers, therefore you are far more likely to achieve your goals if you focus on your agents.
On the 16th November we’ll be showing you how to maximise the impact you and your contact center has on the success of your credit union.
This unique Webinar is only available to credit union employees, No Banks Will Be Invited!
We will include special offers, discounts, advice, technology and research all focused on increasing your member base.
SJS Solutions are already working with Credit unions in your area, and we don’t want you to miss out!