SJS Solutions, focused on transforming the way information flows within contact centers, have successfully developed, tested and deployed their visual communications solution Optymyse on the ShoreTel Connect™ solution.
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Discovering the hidden value of your digital wallboard is worth its weight in gold, when you take a few, clarifying steps to integrate them into your contact center culture.

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Remego and SJS Solutions Deliver Best in Class Contact Centre Visuals for South East Asia’s Largest Bank

Remego, an Information Technology Consulting Services company that specializes in delivering business communication solutions in Asia, has delivered a best in class contact center optimization solution Read more

According to recent research contact centres are replacing every single agent every four years!

Financially, the cost of these levels of staff attrition equate to £2.3 Billion. So could your metrics be part of the problem? Read more