Analytics is big business, but what message are you sending your employees when you display management information on TV screens, and what impact does it have? Read more

Making employees happy may well have been proven to be one of the most effective ways to make your organisation more profitable and successful, but what if you don’t have the funds to follow Employee Happiness Guru Tony Hsieh’s advice, and employ an employee happiness officer to monitor employee engagement and make sure everyone is contributing to a common goal? Read more

Technology can be great and in most cases a new support desk, CRM or contact centre solution will deliver considerable benefits over legacy systems, but does purchasing new technology guarantee success?

Absolutely not! Read more

If like many companies you’ve got TV screens dotted all over your offices, and like most companies these screens are being used to display metrics, news or other corporate information you’re in luck! Read more