One Employee Engagement and Performance Management company recently published a blog telling us to cover the boardroom with bubble wrap and invite employees in to de-stress. Unfortunately, this would not work in a call or contact centre, because your agents are….well…”working” and trying to make sure customers are happy, however there is a sure way you can reduce stress and increase engagement, and its right in front of your eyes!

Wallboards- refrain from displaying the usual dull and negative metrics, instead share new content, new metrics and create positive designs your agents will love.

Not got the technology or design skills, no problem, Click Here and we’ll talk you through the process.