Certainty is a human need! It’s up there with Safety, Food and Shelter, if ignored doubt and uncertainty will heavily impact productivity and CSAT.
“Why am I bothering, no one cares anyway”
“I heard they’re downsizing so what’s the point of working my backside off”
Left unchecked people will almost always revert to these types of productivity sapping thoughts, so as leaders one of our most important jobs is to make sure this does not happen.
As people get lost in their own insecurities, mental health issues and the rumours which fuel them, they are no were near as productive, creative or customer focused as they could be. This adds up to lost minutes and hours, day after day, week after week, month after month, which cost thousands. Lost customer confidence will also make your organisation less profitable.
This is where well thought out, automated, people focused visual communications makes so much sense!
With very limited effort and investment it is possible to guarantee all of your employees (onsite and at home) have access to both the metrics they need to make smart decisions, positive recognition to make them feel valued. Plus all of the operational, company, health and safety and HR information needed to remove DOUBT, be ENGAGED and increase CERTAINTY to levels where everyone can focus on the customer.