sarah.brady

About Sarah Brady

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So far Sarah Brady has created 42 blog entries.
12 Feb 2018

Fast Track Employee Engagement Benefits

2018-02-12T14:11:17+00:00 February 12th, 2018|

By now most people are aware that organisations with high levels of employee engagement are enjoying 10% higher customer ratings, 22% higher profitability, and 21% better productivity, that’s according to a huge study by Gallup plus a big serving of common sense, but how can you start to

22 Jan 2018

3 Quick Ways To Solve Staff Morale Issues

2018-01-22T16:26:21+00:00 January 22nd, 2018|

Making employees happy may well have been proven to be one of the most effective ways to make your organisation more profitable and successful, but what if you don’t have the funds to follow Employee Happiness Guru Tony Hsieh’s advice, and employ an employee happiness officer to monitor

15 Jan 2018

How End Users Will Guarantee The Success Of Your Technology Projects

2018-01-15T13:26:04+00:00 January 15th, 2018|

Technology can be great and in most cases a new support desk, CRM or contact centre solution will deliver considerable benefits over legacy systems, but does purchasing new technology guarantee success? Absolutely not!

21 Dec 2017

The Ultimate Guide To Using TV Screens To Maximise Employee & Customer Satisfaction

2017-12-21T14:56:54+00:00 December 21st, 2017|

THE BASICS Employee and customer happiness are inexplicably linked; therefore, any form of visual communication should drive improvements in employee engagement, happiness and satisfaction. How? Simple.

30 Oct 2017

Buried Treasure: Discovering the Hidden Value of Your Digital Wallboard’s

2017-10-30T16:55:41+00:00 October 30th, 2017|

Gold Mine in Real Time Digital wallboard’s are gold mines for contact centers. In an age when timeliness of information is a core competitive advantage across the entire business world, digital wallboard’s provide enormous amounts of customized information in real time. They create inspirational, engaging environments for employees.