At SJS, we know what makes people tick

We have been optimising contact centres around the world for over two decades.

“I’ve worked in customer contact centres for most of my professional career. I formed SJS Solutions to pursue my dream of a world in which everyone has the knowledge to ethically harness the power of motivational psychology.”

— Stephen Pace, CEO

Stephen Pace

From humble beginnings, SJS has grown into a contact centre optimisation company with a global presence. For the last two decades our goal has been to put contact centre employees first and develop solutions that deliver real savings and real results.


Our mission is to deliver unique training, workshops and visual communications software so that everyone involved with managing people can harness the power of motivational psychology and unlock their full potential.


To unburden companies of expensive workforce issues, protect employees mental health and deliver the tools to create customer delight and employee satisfaction.


We practice what we preach.
We believe in and have witnessed the transformative power of our approach.
We use science to ethically unlock human potential.