“Very straight forward! System is easy to use and intuitive!”
“We no longer rely on e-mails and written communication to get key messages to our agents”
“Before Optymyse I was embarrassed to let senior executives walk around the Contact Center”
“SJS have been brilliant; their Optymyse product offers us a lot more flexibility and many features that we are still to explore.”
“We really appreciate the support your team have provided. Optymyse is a neat tool”
“Optymyse is wonderful I can see what resources I have available and the demand on these resources from anywhere in my contact center, plus I know my agents can see this same information no matter where they are.”
“We live and die by the Optymyse screens”
“We short listed three wallboard suppliers and scored them on a combination of price and quality. SJS easily out scored their completion”
“Great training, the Optymyse system is flexible and has already had a beneficial impact on the organisation. Thank you very much!”
“The additional screen design features are great, but the main reason we chose Optymyse is the time it saves us on administration, compared to the other systems we looked at.”
“Our Optymyse deployment has been in place for several years offering valuable real time contact centre data, as well as other promotional/staff information expanding to our Earby/Lowestoft/Maidstone and Exeter sites. Great and flexible product, simple deployment/ BAU management supported by a high level service from SJS Solutions.”
“SJS have proven how important it is to have more than just data on the wallboard as when they first went up, agents were captivated by them and stood there staring at the board to see what was on it. Now people have gotten used to the new appearance they don’t stand there and stare at it but they do look at it frequently to see what is new on there. I’m enjoying working with the screens and I look forward to working with you more on these.”
“Our Optymyse screens look amazing! We are having some great feedback from our agents, they are loving the current wallboards displayed all over our sites.”