Register for one of our contact centre training events today.
MOTIVATIONAL PSYCHOLOGY IN CONTACT CENTRES
January 25th, 2021
Location: To be confirmed (COVID dependent)
Cost: From £795.00 + VAT
Join us for an interactive, engaging workshop and learn more about what motivates people to be an asset – or a liability!
This workshop is ideal for anyone who is interested in understanding the neuroscience behind managing and taking care of people.
NURTURING AND BUILDING MOTIVATED TEAMS
January 26th, 2021
Location: To be confirmed (COVID dependent)
Cost: From £795.00 + VAT
Join us for an interactive, engaging workshop where you will learn some essential team building and motivational skills.
This workshop is ideal for anyone who is interested in growing and developing successful, caring teams who can work together effectively.
CONFLICT RESOLUTION IN CONTACT CENTRES
January 27th, 2021
Location: To be confirmed (COVID dependent)
Cost: From £795.00 + VAT
Managing people effectively is a complex business. Dealing with interpersonal issues can be emotionally and financially draining.
Join us for an engaging, interactive workshop to learn more about how to both resolve – and avoid – conflict situations in the contact centre.