Workshops and Training

Mental Health First Aid for customer service managers

Course Detail

Can you recognise when someone is suffering from a mental health crisis? Would you know what to do to support someone who is struggling with a mental health issue? As the name suggests, a Mental Health First Aid course aims to give you the knowledge and skills you need to assist someone who is going through a mental health crisis.

In this workshop, you will learn:

  • Ways to spot the warning signs that someone is suffering from a mental health crisis
  • Self-help strategies for dealing with mental health related issues
  • Listening and empathy skills
  • What resources are available to help people deal with mental health related issues
  • How to construct a Mental Health First Aid Action Plan

Course Code

SJS0701

Dates

5th October 2021 (GMT)
9th October 2021 (EDT)

Method of Delivery

Online (via Teams)

Course Fee

£300 / $350