About Us

Founded in 2001 SJS Solutions have dedicated over 18 years to the improvement of human performance and wellness in call centres, contact centres, help desks and sales desks across the globe.

Our unique scientific approach, combined with the only Brain Centric Wallboard Solution in the world (www.optymyse.com) delivers the tools to create brain centric environments capable of solving expensive employee challenges, reducing costs and increasing profits.

We’ve worked very hard to make sure Optymyse is inexpensive, fast and easy to deploy and completely hardware independent.

Meet the Management Team

Stephen Pace, CEO

We’re experienced call and contact centre professionals, with first-hand experience of how hard it is to motivate agents. We believe the solution to your most expensive challenges lie in the hands of your agents. Since 2001 we’ve worked tirelessly to create a new approach, and today we do more than develop a world class wallboard solution, we work with you to give you the right advice and tools to win the fight against customer and employee churn. Contact SJS today to win the fight for customer love.

Ian Kaney

Chief Technology Officer

Ian is an experienced software developer with a strong desire to change the way contact centres use metrics and information to engage employees.

Steph Kaney

Training and Administration Manager

Steph is our lead trainer, voice behind our YouTube videos and also manages product deployment and administration.

Jaki Hodge

Sales Director: EMEA

Jaki is a highly experienced individual with extensive knowledge and skills in Sales and Organizational Development gained in a range of Sales and Operational positions.

Kevin Brown

Sales Director: Americas and Australia

Kevin is a proven technology, customer service, operations and sales leader with 30 years of global experience designing and managing Customer Experience solutions.

Here at SJS Solutions, we don’t subscribe to traditional wallboards, and instead are the only contact centre software company to deliver the tools required to create brain-centric contact centre environments