About Us

Founded in 2001 SJS Solutions have dedicated over 16 years to the improvement of employee engagement across multiple verticals, specialising in Call and Contact Centres

Optymyse is the home of Brain Centric Wallboards, using neuroscience, we’re helping call and contact centres around the globe create brain centric environments where agents thrive. Making employees happy has been proven to be one of the most effective ways to make your organisation more profitable and successful.

Included in our service we’ll review your existing wallboards and the metrics you display, share the latest employee engagement techniques, alongside the latest research into employee psychology and neuroscience, and work with you to help solve expensive problems like high staff turnover, absenteeism and disengagement.

We’ve worked very hard to make sure Optymyse is inexpensive, fast and easy to deploy and completely hardware independent.

Don’t believe us? Check out some of our Customer Stories.

Meet the Management Team

Stephen Pace, CEO

We’re experienced call and contact centre professionals, with first-hand experience of how hard it is to motivate agents. We believe the solution to your most expensive challenges lie in the hands of your agents. Since 2001 we’ve worked tirelessly to create a new approach, and today we do more than develop a world class wallboard solution, we work with you to give you the right advice and tools to win the fight against customer and employee churn. Contact SJS today to win the fight for customer love.

Ian Kaney

Head of Technology

Ian is an experienced software developer with a strong desire to change the way contact centres use metrics and information to engage employees.

Steph Kaney

Training and Administration Manager

Steph is our lead trainer, voice behind our YouTube videos and also manages product deployment and administration.

Jaki Hodge

Sales Director: EMEA

Jaki is a highly experienced individual with extensive knowledge and skills in Sales and Organizational Development gained in a range of Sales and Operational positions.

Kevin Brown

Sales Director: Americas and Australia

Kevin is a proven technology, customer service, operations and sales leader with 30 years of global experience designing and managing Customer Experience solutions.

Here at SJS Solutions, we don’t subscribe to traditional wallboards, and instead are the only contact centre software company to deliver the tools required to create brain-centric contact centre environments