with neuroscience backed designs &CREATE. CHANGE. within your workplace
New Template Design – SK
Police Emergency Services 15s
Create Change Template
SCARF Video GIF
Contact Centre management is tougher than most people think. I know this because I used to run one myself. What’s interesting is that, in almost all cases, the advances in technology have not had a positive impact on CX or EX. So, where’s the real opportunity?
I believe technology often distracts us from the human needs of agents, and that creating a happy workforce is still the biggest opportunity for organisations to save money and become more competitive.
SJS deliver an easy to implement set of neuro-leadership toolswhich build confidence in managers, supervisors and team leaders. This is then enhanced and supported by employee engagement visuals which instantly transform the way agents feel, act and perform.
— Stephen Pace, CEO, SJS Solutions
Optymyse in conjunction with SCARF and other Neuro-leadership techniques helps you tackle expensive workforce issues, including Absenteeism, Staff Turnover, Disengagement and Mental Health.